Office Policies

Our Approach

The Straight Orthodontics philosophy is not just about straightening teeth – we will discuss your concerns about how your teeth bite together, how they look, and how they make you feel about your smile! Your orthodontic assessment is carefully considered in the context of your own facial structure and the form of your face and lips – you will have an individualised diagnosis and treatment plan.


Appointments are an important part of your treatment, as time has been reserved specifically for you. We are proud to be an on-time practice, but we can only do this with your help. Please arrive on time for your appointment. If you are late, we may need to show the next patient in ahead of you. If you are more than 10 minutes late, you may be asked to reschedule. We request 48-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.